Coronado Roofing ("Coronado Roofing," "we," "us," or "our") operates https://coronadoroofingtx.com. This Privacy Policy explains what information we collect through this website and our quote, inspection, and contact forms, why we collect it, how it is used and shared, and the choices available to you.
By using this website or submitting a form, you acknowledge the practices described in this policy.
01Information We Collect
Information you provide to us
When you request a quote, request a free roof inspection, use a contact form, call us, or email us, you may provide:
- Your name
- Phone number
- Email address
- Property address, when you provide it
- Roofing project details, such as the service you are interested in, the condition of your roof, or information about storm or water damage
- Any other information you choose to include in a message or upload with a request
Information collected automatically
When you visit the website, certain technical information may be collected automatically by our website hosting and analytics tools, such as the pages you view, the date and time of your visit, the referring page, your approximate location derived from your IP address, and general browser and device information. This information is used in aggregate to understand how the site is used and to improve it.
Information you submit to third parties
If you choose to apply for financing, you are directed to our lending partner's website and provide your information directly to that lender, subject to that lender's own privacy policy. We do not receive your full financing application through this website.
02How We Use Your Information
We use the information you provide to:
- Respond to your roofing inquiries
- Schedule free roof inspections and prepare estimates
- Provide roofing services and share information about your project
- Contact you regarding your request, including by phone, text message, or email
- Coordinate with our crew, subcontractors, and suppliers as needed for your project
- Maintain records of work performed and any applicable warranty documentation
- Improve our website, services, and customer experience
- Meet legal, tax, insurance, and recordkeeping obligations
We do not use the information you submit through a quote or inspection request for unrelated purposes.
03Information Sharing
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers. We share information with companies that help us operate our business and provide the services you request, such as website hosting, form processing, email delivery, scheduling and customer management platforms, and analytics providers. These providers are given only the information needed to perform their function.
- Project-related parties. When necessary to complete your project, information may be shared with crew members, subcontractors, suppliers, or consultants working on your roof.
- Insurance claims assistance. If you ask us to help document damage for an insurance claim, information may be shared with your insurer or adjuster with your authorization.
- Legal requirements. We may disclose information when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfer. If our business is sold, merged, or transferred, customer information may be transferred as part of that transaction.
04Phone Calls and Text Messages
When you submit a quote request, inspection request, or contact form and provide a phone number, you agree that we may contact you at that number by phone call or text message about your roofing inquiry, your appointment, your estimate, or your project.
Consent to receive marketing or promotional text messages is not a condition of receiving a free estimate, an inspection, or any service from us. You can receive an estimate without agreeing to marketing messages.
Message frequency varies depending on your project and how you communicate with us. Message and data rates may apply depending on your mobile carrier and plan.
You can ask us to stop contacting you by text at any time by replying STOP to a message, or by telling us on a call or in writing. You may also ask us not to call you, and we will honor that request except where we need to reach you about safety, scheduling, or other essential matters on an active project. Reply HELP to a message for assistance, or contact us using the details at the end of this policy.
06Data Security
We take reasonable administrative, technical, and physical measures to protect the information you provide, including limiting access to those who need it to respond to your request or complete your project, and using service providers that maintain their own security practices.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of information submitted through this website. Please avoid sending sensitive information such as Social Security numbers or financial account details through our online forms.
We retain information for as long as needed to respond to your request, complete and document your project, honor warranty or insurance obligations, and meet legal, tax, and recordkeeping requirements.
07Third-Party Services
We use third-party services to operate this website and our business, which may include website hosting, form and lead management software, email delivery, scheduling and customer relationship management platforms, and advertising and analytics providers such as Google Ads and Google Analytics.
These third parties process information according to their own privacy policies, which we do not control. We encourage you to review them. Google's privacy policy is available at https://policies.google.com/privacy.
This website may contain links to other websites. We are not responsible for the privacy practices or content of websites we do not operate.
08Your Privacy Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of information that is inaccurate or incomplete
- Request deletion of your personal information
- Ask us to stop sending marketing or promotional messages
- Ask a question about how your information is used or shared
To make a request, call (713) 859-2526 or email junior11072007@gmail.com. We may ask for information to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.
If a privacy law that applies to your state covers our business, you may have additional rights under that law, including the right to appeal a decision we make about your request. We do not sell personal information as defined by applicable privacy laws.
We will not discriminate against you for exercising a privacy right, and asking us to delete your information or stop marketing messages does not affect your ability to receive an estimate or service.
09Children's Privacy
This website is intended for adults and is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us and we will take reasonable steps to delete it.
10Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, our services, or applicable law. The updated policy will be posted on this page with a revised "Last updated" date.
We encourage you to review this page occasionally so you know how we handle information.
11Contact Us
If you have questions about this Privacy Policy or about how your information is handled, please contact us.
Phone
(713) 859-2526Website
coronadoroofingtx.comBusiness
Coronado Roofing, 12103 Braesridge Dr, Houston, TX 77071